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360tech Concepts is the leading, customer focused computer and network services provider in the greater Houston area. We specialize in both PC and Mac operating systems.
Our experienced technicians are available 7 days a week to resolve issues as complex as setting up a business network, or as simple as helping you get the most out of your PC or laptop, all within 24 hours of scheduling your appointment.
Don’t like service contracts? Neither do we…
360tech Concepts charges hourly for only the services we know our customers need. We offer our customers cutting edge technology solutions at competitive rates with benchmark setting service levels.
Why is paying by the hour better than a recurring monthly contract?
1. Most of the contracts have built in services that you do not need to raise the monthly rate.
2. Once the contract is signed, contract providers have little motivation for on-site work and rush to finish jobs. They always prefer to log in remotely to “fix” problems.
3. You lose the personal touch when you sign up for remote service support contracts. We pride ourselves in delivering the best onsite service in Houston.
4. Contracted computer support will nickel and dime you for actual on site work. Everything always costs extra even once you are in a contract.
Do you like being stuck in cell phone contracts? Probably not.
Services we provide:
-Computer, network, wireless, and printer setup services.
-Cat 5 and 6 cable drops
-General computer repair and troubleshooting. Virus removal, Outlook email setup, computer clean up and factory speed restoration.
-Data backup solutions and disaster recovery. Cloud hosted and local options.
-New software installation and licensing for Microsoft Office, Adobe Acrobat, AVG Antivirus, etc.
-Mobile device configuration.
-Computer monitoring services. Website blocking and productivity management.
-Removal of personal data from a computer you are going to dispose of.
-Recommendations for new technology items or processes that may improve the way you work.
-Business phone system installation
-Vendor consultation for email service selection, website hosting, etc.
-If it can break, we can fix it. If it slows down, we can speed it up.
360tech’s simple pricing promise
We charge a flat, all inclusive rate of $120 per hour for any service call type listed above. There are no hidden travel fees and sales tax is already included. No service contract, no hidden fees and no commitments. For planned project work, such as, new office network setups and software implementations, we offer fixed bid pricing.